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Careers - Retail Software Specialist |
"Be a part of the Winning Team."
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Primary Responsibilities |
- Configure hardware and software for each POS system purchased.
Assist retailer with initial hardware and software set up
- Maintain accurate support logs of hours worked on machine set up and fielding questions for accurate billing
- Problem solving with customers concerning POS and add-ins
- Assist with internal and external technical issues
- Field questions about services provided. On call availability may be required in the future
- Provide assistance to Management with questions on POS, service contracts or hardware
- Provide assistance to customer service with questions
- Contact customers regarding orders placed through RMS
- Help coordinate beta testing of new services and collect and forward feedback
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Experience |
This position requires a well-organized and self-starting individual having a minimum of two years experience in:
- Database experience is a must - databases used by RMS are: SQL Server 2000, Access 97
- Complex SQL querying is a must
- Working knowledge of Visual Basic and ASP
- Windows 2000, XP, Windows Server 2000 and 2003
- Remote Desktop, PCAnywhere and VPN
- Network experience is a plus
- Previous support position is a plus
- Previous training experience is a plus
Our strength are our people and we always welcome knowledgeable, experienced and competent people to be a part of us. Are you ready to challenge yourself? If so, here are some of the opportunites that we have. If you think you are the one we are looking for, take the first step for joining the Dynamic team of AccSoft by contacting us:
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