It’s a good idea to have a backup of your CRM system’s “Solution”. a Solution is a repository of all customizations and modifications to all component within your organization. Components include entities, fields, relationships, forms, reports, processes, and other elements as well.
In order to export customizations in Microsoft Dynamics CRM, you need to export it from under Settings → Customization →Customize the System:
In order to export the solution, all customizations must be published first.
After that, you will be given the option to also export system settings along with the solution. This will allow the settings to be automatically applied to the system when the solution is later imported.
And you’re done! The exported solution will appear as a .zip file that can be easily imported to restore previous customizations. This will give you the chance to play around more freely with your Microsoft CRM environment and get to really experience what it has to offer.
With that said, Happy Hunting.