Microsoft Dynamics RMS

What is Microsoft Dynamics RMS?

Microsoft Dynamics Retail Management System (RMS) offers small and mid-market retailers a complete point-of-sale (POS) solution that can be adapted to meet unique retail requirements. This powerful software package automates POS processes and store operations, provides centralized control for multi-store retailers, and integrates with Microsoft Office system programs, Microsoft Dynamics GP, and other popular applications. Microsoft Dynamics RMS is built on a proven Microsoft platform that adapts to meet unique and changing retail needs.

Set up and use easily

Minimize disruptions with a solution designed for rapid installation and ease of use.

• Work with expert Microsoft Certified Partners to quickly set up and tailor Microsoft Dynamics RMS to meet your specific retail needs.
• Enable employees to learn POS procedures in minutes with built-in wizards and an intuitive user interface.
• Customize data fields to track information you want to see about customers, inventory, and suppliers.
• Keep costs down now and into the future with support for existing computers and OPOS (OLE for POS)-compatible peripherals.

Click to open larger image

Automate inventory and purchasing management

• Track and manage inventory using any stock and sales method and inventory types that include standard, serialized, kit, assembly, matrix, lot matrix, voucher, non-inventory, and weighed.
• Manage complex, multi-dimensional inventory requirements with easy-to-use matrix forms.
• Track item movement and supplier histories, quickly generate purchase orders, and add items on the fly.
• Export purchase orders to Microsoft Office Excel and Microsoft Office Word for easy customization and viewing in a matrix grid format.

Click to open larger image

Streamline transaction processing

Respond quickly to customer needs with efficient, personalized service.

• Work with a customizable POS screen that offers immediate access to prices, availability, and stock location.
• Access customer histories at the POS; handle multiple tenders and partial payments at checkout; and quickly create and process returns, back orders, sales quotes, work orders, and layaways.
• Expedite checkouts, target customer preferences to offer up-sells and cross-sells, and implement automatic discounts for frequent shoppers.
• Eliminate credit card terminals and dedicated phone lines for card transaction processing.
• Help reduce instances of shrinkage, false returns, credit card fraud, and unauthorized discounts with 31 levels of user security features.

Click to open larger image

Illustration: Whether your customers pay with cash, check, or credit, Store Operations makes sales transactions fast and easy.
Back to top

Improve marketing efforts

Target your marketing efforts based on accurate customer data, including preferences and detailed purchase histories.

• Easily set up discounts, promotions, and sales to increase customer satisfaction.
• Work with flexible pricing structures to offer special pricing to your best customers.
• Send targeted mailings with offers and promotions to selected customers.
• Display up-sells so that associates can mention them.
• Collaborate with suppliers to advertise products, promotions, new items, or upcoming events to customers in line with a secondary net display.

Back to top

Analyze data with flexible reporting options

Access, analyze, and share current, detailed data across your entire business—including multiple store locations—with a wide range of flexible reports.

• Preview, search, and print daily sales reports and journals by register, batch, and receipt number, as well as close cashier shifts quickly and accurately.
• Identify sales trends in every department or category, evaluate operations and financials, track results from sales and ad campaigns, and set and monitor business policies across stores.
• Export report information directly into Office Excel, XML, Comma Separated Value (CSV) files, or your e-mail application.

Click to open larger image