provide more personal customer service by tracking purchasing histories, , speed up checkout times and reduce costs at the point of sale,  save money by eliminating double-entry bookkeeping and manual inventory tracking,  make better buying decisions by tracking your inventory more closely and efficiently,  reduce operating and labor costs

Microsoft RMS Store Operations (SO)

Top 10 Reasons to buy

Respond rapidly to consumer demands, proactively manage inventory and pricing, and control critical business information across your retail network. Here are 10 ways that  Microsoft Dynamics Retail Management System (RMS) can equip you to compete in a demanding, constantly changing retail marketplace.

1. You can make better use of your employees’ time and energy

Equipped with a familiar Microsoft Office-like, interface, a host of automated operations, and integrated information, your staff can focus on keeping pace with customer demand for products, and delivering superb service. Associates can learn basic POS functions in minutes, while managers can ensure smooth operations at both the store level and at headquarters with real-time visibility into inventory, purchasing, and sales performance and trends.

2. Fast, flexible transaction processing lets you keep pace with retail giants

Today’s customers expect checkout processes to go without a hitch, even for complex requests and transactions. With Microsoft Dynamics RMS, associates can check prices, availability, and stock location instantly. They’ll be able to access complete customer information, manage multiple tenders and partial payments, and process debit and credit cards without the need for expensive middleware and high transaction fees. They can also quickly create and process returns, back orders, sales quotes, work orders, and layaways.

3. Maintain tight control over products, shelf space, and suppliers

Microsoft Dynamics RMS is designed to help retailers respond rapidly to consumer demands, ensure efficient replenishment, and build cost-effective relationships across the entire supply chain. You can effortlessly track and manage inventory using any stock and sales method and a wide range of inventory types.. Specialty retailers, in particular, will welcome easy-to-use wizards that simplify management of complex, multi-dimensional inventory. Just as important, automated, customizable purchasing functionality gives you the control and flexibility you need to keep pace with specialized ordering requirements. Retail Management System also can be utilized with laptop PCs and tablet PCs, as well as various PDA, mobile and wireless solutions. Imagine taking your entire inventory report home each night simply by unplugging the laptop and carrying it home. No more late nights at the store, poring over inventory reports.

4. Transform silos of information into a connected enterprise

Integrate your head office, individual store offices, and POS information and processes. Microsoft Dynamics RMS delivers a complete POS solution that integrates with a number of Enterprise Resource Planning (ERP) and accounting applications such as Microsoft Dynamics GP, providing retailers with an end-to-end retail and financial management solution for managing a multi-store network. Along with reducing data entry and helping eliminate errors, your connected solution can help you adapt smoothly to changing mid-market requirements and drive a lower cost of ownership.

5. Focus on innovation and growth

Thousands of retailers are using Microsoft Dynamics RMS to meet demanding small and mid-market requirements. As you continue to grow your business across stores and retail channels, Microsoft SQL Server database technologies provide a flexible database for setting up new stores, managing and storing virtually unlimited information, and exchanging data across platforms to reach a global network of customers, partners, and suppliers. You can also extend the reach of your business and sales operations with add-on solutions from independent software vendors (ISVs), including e-commerce, mobility, business intelligence, and merchandising.

6. Simplify complexity with centralized control of store information

Microsoft Dynamics Retail Management System Headquarters equips multi-store businesses or chains to roll up and manage data for all stores from the head office. From one central location, you can view, analyze, and share information across your entire business, as well as manage purchasing and inventory chain-wide, by region, or by store. Centralized control over pricing helps ensure accuracy across all your stores and enables you to set up and monitor flexible pricing structures, discounts, promotions, and sales at both the individual store level and chain-wide.

7. Stay on top of performance with accurate, timely data about sales, profitability, inventory, and customers

Put your information to work with more than 100 standard reports and the ability to analyze and share information in multiple formats. You’ll know exactly what’s selling best, who’s buying, and when—by department, category, or store. Decide on a dime what to order or mark down, and track return on investment (ROI) for marketing initiatives.

8. Hardware requirements won’t put you out of pocket

Microsoft Dynamics RMS can work with your existing computers or OPOS (OLE for POS) compatible peripherals. You can also purchase complete software and hardware packages from leading providers, designed to maximize affordability and quality for your total solution.

9. Gain peace of mind with a solution designed to drive down ownership costs

Whether you want to simply install Microsoft Dynamics RMS in a few stores or deploy a chain-wide enterprise solution tailored to specific requirements, you can count on a flexible platform designed for integration and growth, rapid implementation, and expert assistance from your local Microsoft Certified Partner. Just as important, you’ll have the backing of comprehensive maintenance and support that ensures you’re current with updated releases and provides you with fast resolution of questions and problems.

10. Go ahead and take that vacation

Microsoft Dynamics RMS lets you stay in control of your business even when you’re out of the office. Because your business processes are based on an integrated, automated system, your operations can run smoothly whether you’re on site or away. Automated tracking for all transactions and inventory movement helps reduce shrinkage, false returns, credit card fraud, and unauthorized discounts. Plus, built-in user security ensures employees have access only to the data they need to do their jobs. The result? Freedom to go home at the end of the day with no stress—or even to take that vacation you’ve put on hold.

Microsoft RMS – 5 Ways to Help Bring in Bigger Bucks this year

We all know a retailing superpower can come in and virtually take over a community, battering competitors and leaving a multitude of businesses on life support. But it doesn’t have to be that way. Small and mid-sized retailers can fight back, survive, and even thrive, insists Paula Rosenblum, research director for Boston-based AMR Research and veteran of specialty retailing. “You can succeed in a Wal-Mart world,” Rosenblum says. “Technology can help.” By using technology in smart and efficient ways, small and medium-sized retailers “have a real opportunity” in 2004, she says. “Consumers are growing weary of impersonal, enormous stores with a minimum of sales help.” “Rather than focus on self-service, [smaller retailers] should use technology to make their stores more shop-able and enjoyable,” she says. “Use technology to keep costs to a minimum, while honing your service to a fine edge.” Microsoft Business Solutions Retail Management System is a prime example of technology geared to small and medium-sized retailers-technology that can help them succeed in a “Wal-Mart world.” Here are Five-Ways Microsoft Retail Management System can help small and medium-sized retailers bring in bigger bucks in this year.


1. Provide more personal customer service by tracking purchasing histories

While electronic cash registers process individual transactions, Microsoft Retail Management System enables you to keep track of customers’ entire purchasing histories. You’ll have a better sense of who your best customers are and what they are buying, so you can focus more on their needs. You also can use this data for sales promotions and marketing campaigns across multiple channels. You’ll be able to better test-market pricing concepts, sales promotions, and new products. You can put up a better fight against competitors, including the bigger retailers who are completely automated, but aren’t as nimble or customer-focused as you.

2. Speed up checkout times and reduce costs at the point of sale

Microsoft Retail Management System provides built-in wizards and an intuitive user interface. Within minutes, managers and associates can learn to reduce traditional point-of-sale errors by instantly checking prices, availability, and stock locations. By integrating credit and debit card transaction processing with Microsoft Retail Management System, you’ll also help reduce data re-entry at the point of sale, speeding up checkout times significantly and making reporting and reconciliation of transactions easier at the end of the month.

3. Save money by eliminating double-entry bookkeeping and manual inventory tracking

With Microsoft Retail Management System, you can automate your inventory management and purchasing, shipping, and receiving processes. You can also integrate sales transactions with accounting software like QuickBooks or Microsoft® Business Solution-Great Plains®. By integrating Microsoft Retail Management System with your accounting software, you can  cut down on errors and improve your bookkeeping and tax record keeping processes.

4. Make better buying decisions by tracking your inventory more closely and efficiently

Here’s a mundane but very necessary chore that can be made easier through automation, says Rosenblum. “This is what a computer is supposed to do for you,” she says. With Microsoft Retail Management System, you have the functionality to track your inventory more closely and efficiently. User-defined custom fields allow you to select the information you want to see on customers, inventory, and suppliers. You’ll save time and be able to better monitor trends, which can help you make better decisions in ordering, buying, and pricing.

5. Reduce operating and labor costs

The ability to maintain tighter control over your inventory, the reduced need to re-enter information, and an overall simplification of associates’ jobs will free your staff to focus on managing and selling more effectively. Meanwhile, the advanced security features of Microsoft Retail Management System can help you reduce instances of false returns, credit-card fraud, and unauthorized discounts. With 31 different levels of user security, Microsoft Retail Management System enables managers to help control employee access to sensitive data and track returns efficiently. To learn more about how retail automation can improve your business, you are invited to download the following articles by industry experts:

  • The Real Cost of Inventory: Why You Can Have Too Much of a Good Thing
  • The Weakest Link: An Examination of Chain Store Productivity
  • The Effects on POS Implementation and Retail Technology on Sales and Profitability