Customer Relationship & Warehouse Management

Warehouse Management Modules from Sage Accpac

 WMS Integration: takes place when one warehouse functions as a hub for your other business processes such as, EDI's (Electronic Data Interchange), supply chain solutions, accounting solutions and Crystal Reports software etc.

 WMS Modules: there are currently three editions used by Sage Accpac for it's warehouse management:

• • Collect Edition: it is meant for companies that strive to have a paperless working environment.
• • Manage Edition: it for companies that start off with a small set of operations but wish to expand later on,
• • Fulfill Edition: is meant for those companies that seek more automation and control in their warehouse.

Customer Relationship Management Modules from Sage Accpac

 Sales Force Automation: you can have complete and effective control of your sales by empowering your sales team to report during all of sales cycle phases. Sage Accpac allows you to manage multiple accounts, analyze and evaluate historical and current details of processes. This helps you distribute leads to sales people throughout the world. Therefore you can automatically shorten the time of sales cycles and reduce the cost of operations.

 Marketing Automation: you can track all your marketing activities and campaigns from minor to major ones. This not only helps to keep a sound record of all campaigns but facilitates an opportunity for up selling and cross selling. Also you can distribute your marketing resources to a good use and generate lucrative outcomes, while you also get to target the right customer at the right time to ensure a good loyal base.

 Customer Care: Sage Accpac helps in gaining customer loyalty and prolonged customer support to have a good reputation for a better business prospect. Companies can now have longer online access and close interaction with its customers, therefore, it can process requests quickly and maintain customer history and queries for better relations.