Professional Services
Do you have tools to professionaly manage your Professional Services Business?
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Professionally manage your business
You sell the most perishable product in the world. Your time. Inability to generate billable hours or be able to bill for hours worked can change a profitable operation into a loss making venture.
Challenges faced by the Industry:
- Inaccurate estimation and under-quoting
- Time management and time tracking
- Tracking incidental/ out of pocket costs
- Resource utilization
- Accurate and timely billing
- Change order management
Tools available to Professional Services companies
Project Management:
The ability to properly manage personnel and resources and account for all billable hours and related expenses is the key to profitability in this industry. You must have the capacity to create standardized cost methods, while also gaining the flexibility to implement innovative pricing schemes to attract future customers. In addition, properly scheduling all events and actions within a project prevents time wastage and extraneous costs.
Customer Relationship:
Retain customers through personalized packages and proper communication for repeat business, add-ons and referrals. Prevent customer turnover in a highly competitive industry through accommodation of customers’ specific needs. Maintain a constant line of communication with clients to service any of their problems and increase the chances of up-selling and cross-selling.
Service Quality:
Are you ensuring all of your customer’s demands are being addressed? Use advanced communication platforms such as CRM to cover all necessary bases, and properly plan out a project from start to finish, preventing delays and conflicts. This will help you address customer needs quickly, efficiently, and accurately.
What is my next step?
If you feel that it’s time to take your business to the next level, it’s time to talk to the experts at AccSoft. We’ve been providing solutions to clients across North America since May 2000. Your initial consultation is free of charge and you are under no obligation to buy. Call today!
Accsoft Advantage
Multilevel Expertise
Accsoft consultants bring to the table both a thorough expertise in software and applications and an in depth knowledge of business and accounting practices. This allows for a comprehensive approach to restructuring your business procedures, through streamlining of your business operations, the selection of the software package best suited to your needs and maximizing the business advantage from your technological investment.
Choice & Customization
AccSoft offers a range of software packages from different vendors to suit your unique requirements. After selecting the most appropriate software, we help you customize the software as necessary, including designing screens and reports, developing add-on programs and integrating with existing systems.
Business Understanding
AccSoft’s approach involves understanding your industry and business processes in order to create the best solution. Our years of implementation experience across various industries has equipped us to quickly gain an insight into your business so we can recommend ways to increase efficiency and improve productivity.
End-to-end Solutions
AccSoft offers a complete range of services, starting from business requirement analysis, software sales, implementation, customization, and finally going on to provide training and ongoing support. This single-vendor approach helps you reduce complexity and administrative overheads and costs while ensuring that you get the best service.